Our Services

Organisational Change Management

We have expertise across a range of change methodologies allowing us to design a Change Framework unique to your organisation. Our ultimate goal is to empower you to lead your own change initiatives, creating sustainable and equitable transformations for the long haul.

Our approach

We start by understanding your organisation’s memory - the stories, behaviours, and actions that define your culture. This insight allows us to create a tailored path forward drawing on a range of change methodologies. By engaging everyone, from leadership to frontline staff, we cultivate shared understanding and ownership of the change process, ensuring smoother transitions.

Recognising that every component of your organisation is unique yet interconnected, we take a holistic approach to change management. Our customised solutions align people, systems and processes, strategy and culture for sustainable transformation.

With our custom Change Framework, you won’t just navigate change. You'll become equipped with the skills and capabilities to lead change. While we’re always here for support, we want you to feel confident and capable in driving your own transformations. That's why we're your partner in sustainable change.

Our Focus

We take a human-centric approach to change, considering the interconnections between people, systems, processes, culture and strategy.

1 / People and Culture

Your organisation’s memory is shaped by its people - the stories they tell and the actions they take. That’s why we start by understanding your unique culture. We:

dive into your existing values, norms, and beliefs
involve everyone, from leadership to front-line staff
understand the human-impact of the change
get familiar with challenges, concerns or resistance
identify skills and capability gaps

2 / Roles and Responsibilities

Change inevitably impacts roles, and we’re here to make that transition smooth by:

assessing how roles and responsibilities will be impacted
providing coaching and mentoring to build adaptability
anticipating and addressing conflicts in power dynamics
creating communication channels for feedback and support

3 / Systems and Processes

Whether they are 'the change' or a component of change, we will work with you to: evaluate systems and processes and design a way forward. We:

evaluate existing systems and processes
co-design workflows that align with your goals
implement and embed change management tools
provide training and resources
develop measures for monitoring and refinement

4 / Leadership and Change Management

Effective leadership is key to any successful change. We ensure:

leaders are visible and supportive throughout the journey
a clear vision and strategy are communicated and understood
a dedicated change management team guides the process
milestones are celebrated and successes acknowledged

5 / Continuous Improvement and Adaptation

Change isn’t a one-time event; it’s an ongoing journey. We:

embed processes for regular monitoring and refinement
engage stakeholders in continuous improvement efforts
equip you with the tools for sustained success
ensure your team is ready to adapt to new ways of working
promote a culture of continuous improvement